IT Consultant - Facility Management Solutions

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Our partner, a well-known international corporation, is seeking¬†an¬†IT consultant – Facility Management Solutions¬†(m/f/d)¬†to join their team. This is a full-time position in the D√ľsseldorf metropolitan area, Germany (partial work from home is possible).

Relocation from abroad is possible.

In this dynamic role, you will be a key player in supporting a global, integrated facilities management solution. Your expertise will support the optimisation of business processes and ensure seamless operation of our facilities management software-as-a-service (SaaS) solutions across international projects.

Your Responsibilities:

  • Global Project Participation: Engage in international projects to deploy an integrated facilities management solution.
  • IT Operations Support: Maintain and support the global IT operations of our facilities management SaaS solutions.
  • Incident & Request Management: Address and resolve incidents, change requests, and user demands efficiently.
  • Testing & Quality Assurance: Support testing activities within the scope of projects and software releases.
  • Business Process Optimisation: Enhance facilities management processes through innovative solution designs.
  • Vendor Coordination: Manage external service providers and ensure compliance with Service Level Agreements (SLAs).
  • Collaboration: Work closely with international users and national IT departments to ensure cohesive operations.

Job Requirements:

  • Degree or equivalent qualification in Information Systems, IT, or Business Administration.
  • Pragmatic and solution-driven approach to problem-solving.
  • Ability to work independently on complex issues.
  • Experience in requirements engineering and IT service management.
  • Fluency in English at a C1 level
  • Familiarity with facilities management systems (as a plus)
  • Exposure to basic knowledge of SAP, particularly in Accounting (e.g., RE-FX, AA, AP, FI/CO)¬†(as a plus)
  • Exposure to¬†data interfaces¬†(as a plus)
  • Willingness to travel internationally on occasion

Benefits:

  • Comprehensive relocation support for you and your family, ensuring a smooth transition to your new role and surroundings.
  • Relocation package to facilitate your move and ease any initial expenses.
  • Hybrid work model, offering you the flexibility to balance your professional and personal commitments.
  • Future-oriented training and development opportunities, empowering you to stay ahead in an ever-evolving industry.
  • Corporate health management program, prioritising your well-being and ensuring you thrive both in and out of the workplace.

If you are interested and believe you fit the requirements to join the team as a¬†IT consultant – Facility Management Solutions¬†(m/f/d)¬†‚Äď apply now by sending us your CV.

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